Drawing on past experience in the construction industry, the Flores knew first-hand that excellent service and high quality products would not only enable the store to meet customer needs, but give it a leg up on the competition.
This commitment played a major role in Tukasa Creations' ability to withstand the recession. “We follow advice from our suppliers,” Vienna Flores explained. “When I opened the business, every time a (supplier) rep came in the door, I spoke to them for a couple of hours, asking them to teach me what was new.”
Tukasa Creations was recognized in 2011 and 2014 as the best Mohawk Color Center Elite Dealer in the South Central region. The store continually updates its 8,000-square-foot showroom to keep it fresh with the latest styles, colors and products available. The showroom features luxurious carpets in thousands of colors and patterns, exotic and domestic hardwoods, diverse styles and designs of intricate patterned tile, laminates, vinyl sheet and floor tile.